http://www.groklaw.net/article.php?s...61209135113443
"Here's the latest report from the Iowa antitrust litigation, Comes v. Microsoft, Inc., being held in Polk County District Court. We have excerpts from transcripts of Thursday's and Friday's sessions, including a 2004 email from Jim Allchin to Steve Balmer and Bill Gates in which he says Microsoft had lost sight of what customers need and that he himself would buy a Mac, if he didn't work for Microsoft.
"
;
xhibit 7264. Almost three years ago, on January 7, 2004, Jim Allchin, the senior executive at Microsoft, sent an E-mail to Microsoft's top two executives, Bill Gates and Steve Ballmer, and the subject was "losing our way."
Mr. Allchin says, I'm not sure how the company lost sight of what matters to our customers, both business and home, the most, but in my view we lost our way. I think our teams lost sight of what bug-free means, what resilience means, what full scenarios mean, what security means, what performance means, how important current applications are, and really understanding what the most important problems our customers face are. I see lots of random features and some great vision, but that does not translate into great products. He goes on to say, I would buy a Mac today if I was not working at Microsoft.
OUCH