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But with more than 95,000 flights canceled in the last week alone, airlines faced the enormous task of working through the backlog to get passengers where they want to go — a challenge that could take days or even weeks.
Passengers with current tickets were being given priority — stranded passengers were being told to either pay for a new ticket, take the first available flight or to use their old ticket and wait for days, or weeks, for the first available seat.
"I'm supposed to be home, my children are supposed to be in school," said Belgian Marie-Laurence Gregoire, 41, who was traveling in Japan with her husband and three children, ages 6, 8, 10. They said the best that British Airways could do was put them on a flight to Rome.
"I'm tired. I just want to go home," she said.
this would drive me batshit crazy
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